Thursday, November 13, 2014

Review: The Concourse Hotel at Los Angeles International Airport

Hotel:  The Concourse Hotel at Los Angeles International Airport
Room:  Standard King (I think?)
Price:  $111.20 (+ $17.31 taxes)
Category:  3

It's cheesy, but I can't land at LAX without thinking of Miley's pre-Wrecking Ball anthem to patriotism and YOLO / getting turnt before those were a thing:

"I hopped off a plane at LAX with a dream and my cardigan,
Welcome to the land of fame, excess, woah, am I gonna fit in?"
   Miley Cyrus, "Party in the USA"

Unsurprisingly, there are lots of hotels near LAX. The Concourse probably wouldn't ordinarily be my first choice, but it's convenient and seemed like a good way to complete the Hyatt Diamond Challenge.

The Concourse has gone through several ownership changes, and will become the Hyatt Regency LAX after a much-needed renovation. In its current form, the rooms are fine, although a little more reminiscent of a Best Western than a full-service hotel.

Although it's not technically a Hyatt now (it's advertised as a "Hyatt affiliated hotel"), it counts for purposes of Hyatt's Gold Passport loyalty program.

The view was nothing to brag about - there was a barely visible sliver of the runway, but most of it was a parking garage (which shares a shuttle with the Concourse to the terminals).

The breakfast amenity is fantastic: the front desk informed me that breakfast was complimentary regardless of whether I got room service, the "continental" breakfast buffet in the restaurant, or took a grab-and-go item from the coffee shop. I asked what the dollar cap was; nobody at the front desk knew.

I ended up choosing the breakfast buffet (which was a full breakfast buffet rather than a continental one). There's a bit of an LA flavor with quinoa, teriyaki salmon, egg-white omelets and gluten-free options, but you can still go full-on fatty and get scrambled eggs, hash browns, bacon, sausage, and eggs benedict sliders (these were actually terrible).

Overall, it was a pretty unremarkable stay. The shuttles to the airport run frequently, which I appreciated. The room felt dated, but it seems that Hyatt knows that and is preparing to renovate the property. But a special shoutout goes to Felipe, a waiter in the hotel restaurant, who offered excellent friendly service.

I'm curious to stay here post-renovation, but until then, there are better deals to be had in the area.

My Hyatt Diamond Challenge

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