Wednesday, November 5, 2014

Review: Hyatt Regency Tulsa

Hotel:  Hyatt Regency Tulsa
Room:  Standard Double
Price:  2,500 Hyatt Gold Passport points + $50.00
Category:  1

Tulsa, just a short hop from Oklahoma City on Interstate 44, is arguably the more cosmopolitan of the two major Oklahoma cities (locals speak of Tulsa admiringly as the "Austin of Oklahoma").

The Hyatt Regency Tulsa is one of Hyatt's few Category 1 full-service (i.e. non-Hyatt Place, non-Hyatt House) properties. The hotel is in the heart of downtown Tulsa and within walking distance of most of the stuff you would want to see here.

There's a public parking garage next door ($8 a night), but it was full when I arrived; I parked down the street in an uncovered lot for $8.25 (why on earth would it be more expensive than the garage?)

The main lobby is up an escalator from the street-level entrance.

When I booked the room as a Points + Cash redemption, the Hyatt rep told me that no king-bed rooms were available. "No matter," I thought, "I'll bet I can get it changed when I show up."

Unfortunately, the hotel was completely sold out because of a convention and I was assigned a double-bed room on a standard (non-Regency Club) floor. The check-in agent could tell I was disappointed and tried to console me: "But I'll give you Regency Club access!" (All Hyatt Diamond members receive Regency Club access; if she thought she was being generous, she was mistaken).

The room was very dark - the only light fixtures in the main room were the desk lamp and the lamp on the nightstand.

The room shows definite signs of age.

Leather headboard

Bathtub. Gross.

I headed to the Regency Club for afternoon "Mid-Day Snacks and Beverages" but was disappointed to find that the snacks were limited to trail mix from a dispenser. I went to dinner with a friend and didn't have an opportunity to see what their evening hors d'oeuvres were.

Breakfast in the Club was pretty tasty - in addition to the usual continental-breakfast items, they had a delicious egg-and-bacon soufflé (which they removed before I could photograph it).

Overall, the location of this hotel can't be beat. But the rooms feel dated and the hotel is in desperate need of a renovation. I wouldn't go out of my way to stay here.

My Hyatt Diamond Challenge
6. Hyatt Regency Tulsa

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